冷静期
所有通过我们平台下的在线订单都有24小时冷静期, 从购买时开始。在此冷静期内, 客户有权要求全额退款, 无需理由。
要发起退款，客户必须在 24 小时冷静期内联系我们的客户支持团队。请联系 admin@ameliediamonds.au.
钻石可用性
重要通知：请注意，虽然我们尽一切努力使我们的钻石数据库保持最新，但您订购的钻石极有可能不再可用。这是因为钻石在我们的供应商那里，并向世界各地的批发商开放。
如果您订购的钻石不再有货，我们会尽快通知您，并为您提供可能可用的其他选择。这可能包括具有类似规格的类似钻石，或选择取消订单并获得全额退款。
Expected Completition Date
We wanted to inform you that based on our current production schedule, we estimate that your order will be completed within 6-8 weeks from the date of order confirmation. Please note that we are committed to providing you with the highest quality product, and we appreciate your patience as we work to fulfill your order in a timely manner. If there are any updates or changes to the estimated completion time, we will inform you promptly.